Service text message terms

AtoZ Local LLC · Effective October 30, 2026 · atoz-service-sms-v1

Text updates are not active yet. Recording permission does not send a text. These terms describe the service-text program to be enabled after registration and delivery checks.

Your choice

You can choose an optional, initially unchecked SMS permission box during online booking, or expressly agree after an authorized AtoZ office representative reads our service-text permission script. Providing a phone number, making a booking, or being an existing customer does not by itself enroll you. Consent is not a condition of purchase. You can arrange service without consenting to texts.

Service messages

AtoZ Local LLC uses service texts about work you request: appointment confirmations and changes, technician assignment and arrival updates, completion review, existing invoice/payment links, and customer support. This program does not include promotional or third-party marketing. Message frequency varies with your service. Message and data rates may apply.

Stopping texts and getting help

When texting is enabled, messages use our service-text number 346-771-3933. Reply STOP to that number to opt out, or HELP for help. You may receive a confirmation of your opt-out. A new booking or an office permission record does not undo an existing opt-out. Contact our office to update your preferences or ask about resubscription.

For support, email support@atozlocal.com or call 832-812-1264. The office support number and service-text number are different.

Records, privacy and availability

We retain the permission wording/version, phone number, date and source. For verbal permission, we also record the staff member and their attestation of your explicit agreement. A withdrawal is retained with the earlier history. Permission applies to the number and service context recorded; it does not transfer automatically to another number.

Read our Privacy notice for information uses, service providers and privacy requests. We do not sell mobile information or share mobile information or text-message opt-in consent with third parties or affiliates for their marketing, advertising, lead generation, or independent analytics.

Mobile networks and device availability affect delivery. Carriers are not responsible for delayed or undelivered messages. A queued or delivered text does not itself confirm an appointment, completion approval or payment. Only the corresponding verified service/payment record establishes that status. For urgent service questions, contact the office.