Booking privacy notice

AtoZ Local LLC · Updated October 30, 2026

This notice describes information used by AtoZ ServiceHub for booking requests and related service arrangements. For questions about your information, call 832-812-1264.

Information used for your request

The booking form asks for your name, email, phone number, service address, requested work, and preferred appointment times. Information you include in service details becomes part of your request. We use it to check service coverage, prepare estimates, arrange appointments, communicate with you, and maintain service and payment records.

Include only information needed for the work. Keep Social Security numbers, identity documents, health information, full card numbers, and card security codes out of service notes and attachments.

When information is sent

Address search and verification use Google Maps while you enter or select an address. Coverage and available-time checks also send the information needed for those checks to ServiceHub. Your complete booking request is submitted when you choose Submit request on the review step.

People and services involved

Authorized AtoZ office staff and service professionals use the information needed to arrange and perform your work. Base44 provides ServiceHub hosting and data services. Google Maps processes address-search and verification information. Stripe handles online checkout; enter payment-card details only on the secure Stripe checkout page.

These providers also process technical information under their own terms. See the Base44 privacy policy, Google privacy policy, and Stripe privacy policy.

Records and privacy requests

Booking and service records support scheduling, customer service, accounting, security, and legal requirements. Retention depends on the record and the reason it is needed. To ask about access, correction, or deletion, contact AtoZ Local at 832-812-1264. We may need to verify your identity and retain records required for an ongoing service, payment dispute, or legal obligation.

Service communications

Contact details provided with a request are used for service-related follow-up. Tell AtoZ Local if your contact details or communication preferences change. A booking request does not by itself confirm an appointment or collect payment.

Optional service text messages

Service texts are optional. Choose the SMS box during booking or explicitly agree after the office reads the permission script. A supplied phone number or booking alone is not SMS consent. Text updates are not active yet, and saving a permission choice does not send a text.

We use mobile numbers and service-text permission records to provide requested service communications and manage communication preferences. We do not sell mobile information or share mobile information or text-message opt-in consent with third parties or affiliates for their marketing, advertising, lead generation, or independent analytics. We use service providers, including our hosting and messaging providers and mobile carriers, only as needed to operate, secure, and deliver this service. Other booking-data uses are described in this notice.

When texting is enabled, Telnyx and mobile carriers process the phone number, message content and delivery information needed to operate messaging. Our records include your selected permission wording/version, number, source and submission date. For verbal permission, the office records the script, recording staff member and explicit-agreement attestations. Withdrawal records retain the earlier history.

Message frequency varies. Message and data rates may apply. When texting is active, reply STOP to 346-771-3933 to opt out or HELP for help. You may also contact the office about your preferences. See the SMS terms or email support@atozlocal.com.